Refunds & Exchanges


While we do not currently accept refunds, we will honor your request for an exchange!  


All exchanges must be postmarked within fourteen (7-14) days of the purchase date and must be in new and unused condition.

To exchange an item, please email customer service at to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging, and mail your return to the following address:

Attn: Moodlight Candle Company Returns

15814 Champion Forest Dr Ste #1112

Spring, TX 77379

Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return. 

After receiving your exchange and inspecting the condition of your item, and after our approval of the requested exchange we will process your exchange. Please allow at least seven (7) days from the receipt of your item to process your exchange. We will notify you by email when your exchange has been processed.

For defective or damaged products or questions concerning our return policy, please contact us via email at