Cloud Nine

Most orders are packed and shipped within 48 hours, excluding weekends and holidays. Additional time may be necessary for major holidays and sales. We offer free standard shipping on all orders over $99.

All orders are packed and shipped Monday - Wednesday only during summer months to help preserve the integrity of your order due to hot temperatures.

Please visit our Shipping Policy and Refunds & Exchanges policies for additional information.

For Candles:

* Always trim your wick to 1/8" before each burn. If your flame is too high, or non-existent then extinguish immediately and trim!

* Keep away from drafts and flammable objects. Remember that candles are flammable! Protect yourself!

* Burn for no longer than 4 hours at a time to preserve use of candle and reduce soot. Don't waste your hard earned money...there's no need to burn for longer than this AND it's not safe!

*Never leave candle unattended. The point is to enjoy the mood it provides! That becomes impossible if the candle is left unattended...plus its unsafe!

For Wax Melts:

* Never leave unattended...let's err on the side of caution, especially if you're using a flame to melt your wax!

* Do not ingest...they smell amazing, so we understand, but please don't!

*Beware of hot wax! We get it...you have to heat the wax to clean it our of you warmer, but please exercise caution!